I. Personal Data Administrator
1. The administrator of personal data is the company Lu La Fleur Dzhulietta Siui, located at Karola Miarki 1/5, 45-367 Opole, NIP: 7543083264, REGON: 387399611.
2. Contact with the Personal Data Administrator is possible via email at lulafleur.pl@gmail.com or by phone at +48 792 059 187.

II. Purposes and Legal Basis for Data Processing
1. We process users’ personal data for the following purposes:
– Processing orders placed by the user,
– Handling payments,
– Sending order-related information,
– Communicating regarding complaints,
– Sending marketing information to the user, upon obtaining their consent,
– Fulfilling obligations arising from legal regulations (e.g., storing data for tax purposes).
2. The legal basis for processing personal data includes:
– Performance of a contract (order proceeding),
– User consent (for marketing communications),
– Compliance with legal obligations (e.g., data storage for tax purposes).

III. Scope of Processed Personal Data
1. We process personal data that users voluntarily provide during registration, order placement, or contact with us, including:
– Name and surname,
– Email address,
– Phone number,
– Shipping address,
– Payment details.

IV. Sharing of Personal Data
1. Users’ personal data may be shared with:
– Courier or shipping companies to deliver ordered goods,
– Online payment operators to process payments,
– IT service providers (e.g., hosting) to maintain the online store.
2. Personal data will not be transferred to countries outside the European Economic Area (EEA).

V. Retention Period for Personal Data
1. Personal data will be stored for the duration necessary to proceed the contract and for the period required by law (e.g., regulations regarding data storage for tax purposes).
2. After this period, the data will be deleted or anonymized.

VI. User Rights
1. Users have the following rights concerning their personal data:
– The right to access their personal data,
– The right to rectify their personal data,
– The right to delete their personal data (“right to be forgotten”),
– The right to restrict data processing,
– The right to transfer their personal data,
– The right to object to data processing,
– The right to withdraw consent at any time (if the processing is based on consent).
2. To exercise these rights, users can contact us via email at lulafleur.pl@gmail.com

VII. Security of Personal Data
1. We implement appropriate technical and organizational measures to ensure the security of users’ personal data, including encrypted communication and data protection systems in the online store.

VIII. Cookies
1. The website lulafleur.com uses cookies to provide the best possible service. Cookies are small text files stored on the user’s device.
2. Cookies are used for:
– Maintaining the user session (login),
– Improving website functionality,
– Analyzing website traffic to adapt it to users’ needs,
– Displaying marketing content to users.
3. Users can manage cookie settings in their web browser. Changing cookie settings may affect the website’s functionality.
4. Users have the option to disable cookies in their browser; however, some website functions may be limited in this case.

IX. GDPR – Right to Data Protection
1. In accordance with GDPR (Regulation (EU) 2016/679 of the European Parliament and of the Council), users have the right to:
– Request access to their personal data,
– Request correction of their personal data,
– Request deletion of their personal data,
– Request restriction of personal data processing,
– Request transfer of their personal data to another administrator,
– Object to personal data processing in cases specified by law.
2. To exercise their rights related to personal data processing, users can contact us at lulafleur.pl@gmail.com.

X. Changes to the Privacy Policy
1. We reserve the right to change the Privacy Policy at any time. All changes will be published on the website.
2. Changes take effect upon being published on the website.

XI. Contact
For any questions regarding the Privacy Policy or personal data processing, please contact us:
– Email: lulafleur.pl@gmail.com
– Address: Lu La Fleur Dzhulietta Siui, Karola Miarki 1/5, 45-367 Opole, Poland
– Phone: +48 792 059 187